Yes. CMP For You ( CMP hereafter) members only talk to actual doctors
and nurses who are U.S. board-certified. When you request a consultation, CMP will connect you with a doctor licensed in your state. As a start we are launching this program only in CA.
What are some of the common conditions that we provide consultation for?
Common conditions include sinus
problems, respiratory infection, allergies, urinary tract infection, cold and
flu symptoms, cardiology, cancer, arthritis , diabetes
and many other non-emergency illnesses. Our doctors and nurses can help
you with aging gracefully, memory loss, hearing loss,
Alzheimers, managing menopause and other old age problems. Our concierge service is the best value for people
who have chronic diseases. You can have a doctor or nurse come to your home if
needed or the doctor can give you priority appointment within 24 hours.
Can CMP handle my emergency situations?
CMP is designed to handle
non-emergent medical problems. You should NOT use it if you are experiencing a
Can I request a
Yes, you can request a particular
doctor, if he is available on our web site. CMP is designed to support your
relationship with your existing doctor. It is also means of establishing
a new relationship with one of our doctors to get second
opinion or even third opinion. Please know that all CMP doctors are highly
qualified and go through rigorous training and credentialing. We have the
largest physician database of any telehealth provider with board-certified, state-licensed
doctors and we will continue to enlarge this database as more and more
doctors realize the benefits of joining CMP
Can I use it
for my family?
Yes, you can use it for
your family. We allow you to use the CMP service for you, your spouse and your
dependents and other members who are too young to join or too old to join on
Can I get a
Yes if you request a video
consultation, you can get a prescription. It is up to the doctor to recommend
the best treatment.CMP doctors do not issue
prescriptions for substances controlled by the DEA as given in our terms. See
the names of those drugs in our terms that both doctors and patients have to
prescriptions sent to the pharmacy?
CMP does not dispense
prescription drugs. If the doctor prescribes medication, it is submitted electronically or by phone to the pharmacy of your
choice. We have a database of most pharmacies in the USA.
scheduling work on CMP For You?
With CMP you can simply
schedule a video appointment from the comfort of home.
In contrast, the average wait time to see a doctor in
a metropolitan areas is 20 days!
Can I be turned
down for a pre-existing condition?
Our doctors do not turn patients
away because of pre-existing conditions.
Can I call CMP
outside of the United States?
Yes video consultation are available from outside of the United States.
there any way that I can get the benefits of CMP
For You For Free?
Yes! New users in USA can earn $2 USD on CMP For You just by sharing us on your Facebook
page or by successfully inviting your family and friends. The
amount you earn from sharing, inviting, will be added to your account, which
will automatically be applied when you complete a transaction for Video consulting or office
consulting or concierge consultation. If you earn enough money this way,
your consultation will become Free.
Which cards and
payment types can I accept with CMP?
With CMP you can charge almost any kind of credit or debit card:U.S. businesses
can accept Visa, MasterCard, American Express, JCB, Discover, and Diners Club.
What are Telehealth
An overview of how telehealth reimbursement works is as follows: Medicare/Medicaid, depending on
State, may reimburse for the telehealth session + a telehealth originating site fee (CPT code Q3014).
What are State Laws and
Reimbursement Policies for Video Consultation & Telehealth
Do private insurance plans
usually cover telemedicine services?
24 states and the District of Columbia require
that private insurers cover telehealth the same as
they cover in-person services. Many other insurers cover at least some telehealth service--and many more have expressed interest
in expanding their telehealth coverage. To find out
if your insurance company covers telehealth services,
please contact your benefits manager
Why can't I use
Internet Explorer or Safari?
Unfortunately Internet Explorer
(IE) and Safari do not support the technology we use to provide a CMPForYou.com
video connection. It is possible to install a plugin
for IE to get CMpForYou.com to work, but if you are going to download and
install something, we recommend you download Google Chrome or Mozilla Firefox instead.
Consultation HIPAA compliant?
Yes it is.Being HIPAA compliant means
addressing every patient's privacy and keeping all identifiable health
information guarded and secure. It means understanding how to operate according
to the Privacy and Security Rules.
audio and/or video is shaky
Sometimes the audio and video will
be shaky for the first minute or two as the connection is being
established. This is normal. Usually after a minute or two the video connection
will clear up.
Also make sure you or your participant don?t have concurrent internet connections taking up large amounts of bandwidth (like downloading large files, music, movies, several web pages open at the same time, etc).
If you are on a slow internet connection, the video quality is limited by how fast your internet service is able to upload and download the video feed.
If you have an older computer or if you have several programs open and running, sometimes the video card will have a hard time keeping up with the video rendering. It may help if you close unused desktop applications to free up computer power for the video call.
I can see but
can't hear my patient or doctor?
If you can see
your participant, but can't hear him/her, check the following:
Do you have speakers? Are they are turned on and unmuted? Can you play sounds from other websites (e.g. Pandora)?
D Does your participant have a microphone? Is it turned on and unmuted?
Make sure the microphone that the participant gave permission to use in the browser is the one he/she is using.
Did the participant enable the 'Mute Mic' control, if so have him/her click 'Unmute Mic'.
Are you using Google Chrome or Mozilla Firefox? Are they up to date?
Refresh your browsers.
Both you and your participant try using Google Chrome only.
Restart your computers.
to have the best possible experience using Our Video?
We recommend doing the following to have the best experience using Doxy.me:
Use an HD webcam camera to acheive an HD video feed.
If you or your participant experience audio feedback, use headphones/headset or microphone/speakers with echo cancellation.
Face a light source and limit background noise.
Sit between 2 ft to 4 ft from the webcam.
Sit between 2 ft to 4 ft from the webcam.
Use 1024x768 resolution or greater.
The computer helps render the video on the browser, so newer computers and those with plenty of available processing power tend to have better performance.
The video quality adjusts based on available bandwidth, the faster and more stable your broadband connection, the better the video quality they will receive.
Limit internet usage during a call. For example, do not stream movies or download music at the same time, even on a different computer on the same network.
Use an ethernet cable to connect to the internet (sometimes a poor Wifi connection can impact call quality).
Make sure UDP port 3478 is open, ideally all UDP ports between 1025 - 65535 should be open.
Common problems and solutions for clinics and Doctors or Nurses wanting to use.
Often users at
a large clinic or hospital face difficulties using video because of security
provisions health IT staff put into place.
Only Internet Explorer is installed on the computer- Many EHRs
are built specifically for Internet Explorer. As a result, IT staff will only
install Internet Explorer and often not allow other applications such as
browsers to be installed
is blocking access to Doxy.me or preventing it from
For security reasons, IT staff will often block access to websites and network
ports that are not typically used in health care.
Based on our experience working with clinics and doctors, we recommend using a laptop or Chromebook for Video. There are several advantages to this approach. For example, you can have a dedicated laptop that is shared among
providers and can move the laptop between rooms wherever needed. Also, you can
position the laptop next to the clinic computers
with the EHR; this allows the provider to meet with the patient via video using
the laptop and chart in the EHR on the clinic computers.